ORIKI Group Recruitment for Customer Services Representative 2024 – ORIKI Group job is recruiting for the position of Customer Services Representative. Qualified relevant should kindly fill for the position using the step and job guideline below.
READ – First Rivers Hospital Limited Recruitment for Statistician – How to Apply
We are recruiting to fill the position below:
Job Title: Customer Services RepresentativeLocation: Lagos
Key Responsibilities Operations:
Provide excellent customer service Adherence to appointments in a timely manner by monitoring the timing of appointments Welcome clients in a warm, friendly way, and sincerely thanking them upon their departure Advising clients on our products and services, also suggesting effective solutions where applicable Attends and participates in all general and team meetings When asked, evaluates potential new team members for various positions and assists new team members Adheres to work schedule and has good work ethics and is a team player and assists others whenever needed. Practices the highest standard of sanitation, neatness, and visual presentation Engaging and talking to clients, where permitted, on topics related to their interests Maintaining product awareness for the promotion and selling of ORIKI Products Spa Management:
Completes daily check list of cleaning obligations and abides by the standard laws and regulations regarding sanitation, cleanliness, and safety. Ensure all lights and devices are switched off at the end of business daily Ensure all doors are properly locked at the end of business daily Ensure equipment and devices used at the front desk are properly cared for Appearance:
Adhere to a high professional image standard such as dress code (uniforms should always be clean and ironed), hair do, language, and lifestyle. Ensure your personal hygiene is top-notch, make use of deodorants, breath refresher and mild perfumes. Education/ Professional Qualifications B.Sc Degree in English or any related field Specialized skills and knowledge of customer service and guest retention practices Professional certification is an added advantage Must possess 2 – 3 years work experience as a customer service representative Integrity and highly confidential Good organizational skills and follow-through Able to multi-task and improvise at the spur of the moment Energetic, able to work in a fast-paced environment Good with time management Good sense of humour Self-motivated and positive Able to work well under pressure Must be tech-savvy and know how to use Microsoft Office and other computer software Outstanding communication skills, both verbal and written Ability to preserve confidentiality of the customer Critical thinking and Problem-solving skills Warm and friendly manners, accompanied with exceptional people skills Excellent organisational and multitasking abilities Guest service oriented Enjoys team environment and interaction with co-workers Innovation How to Apply Interested and qualified candidates should send their Resume to: jointheteam@orikigroup.com
Related October 21, 2024 In "Jobs"
November 7, 2024 In "Jobs"
October 18, 2024 In "Jobs"